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Services Offered

Loan Review

Credit Analysis and Training
Strategic Planning
Compliance Review and Audit Services
Lending Policy Review and Development
Managed Asset and Collection Department Support
Loan Loss Reserve Analysis
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Loan Review

With our extensive experience in performing internal and external loan reviews, Turner and Associates, Inc. can provide an independent loan review of your lending portfolios and can validate or structure an internal review and control process used in problem loan identification. Included with our loan review service is an analysis of your loan documentation and exception tracking system. Turner and Associates, Inc. can also assist you with evaluating loan officer related lending capabilities while evaluating and/or implementing a credit risk rating system. The extent to which a bank's loan review process is required is dependent on the quality of its loan officers and the strength of the credit department. Our support will assist you in evaluating the quality of these functions that will enable you to identify the degree of your ongoing loan review requirements. Turner and Associates, Inc. will provide a report of our findings following the completion of each review process. The report will identify strengths and weaknesses of the loan function, specific loans reviewed, and an evaluation of reviewed loan officers and their portfolios.

Credit Analysis and Training

When identified, weaknesses in the credit analytical process can effect loan quality while reducing a lender's productivity. Lending officers who are constantly training credit and support staff are not as productive as those that concentrate on business development and the needs of current customers. Turner and Associates, Inc. can reduce that burden by providing the necessary training to the bank's credit and support personnel. We can provide a wide array of credit and credit support advice and training services.

Our company is familiar with the key risk factors associated with lending to various industries. We can demonstrate techniques for determining the financial quality of a relationship including the associated controls required when lending to construction and development companies. We can also review the various techniques used in determining the quality of earnings, predictability of default and other risk assessments.

Strategic Planning

Strategic planning within a community bank is necessary to establish a profitable, organized approach to planning for the future. The goal of strategic planning is to increase profitability through a heightened focus of management and staff towards attaining specific goals. Turner and Associates, Inc. is prepared to assist community banks with their strategic planning process by analyzing their various lending portfolios and reporting our results and conclusions to management. This lending portfolio analysis includes: investigating and reporting on each portfolio's sensitivity, risk quality, industry concentration, and projected charge-offs. The results of our findings provide management the tools to determine the programs and actions required to support the revenue requirements of the strategic plan.

Compliance Review and Audit Services

The compliance review is a diagnostic tool that utilizes analytical procedures to identify potential areas of concern. The purpose of the review is to provide management with an independent and comprehensive evaluation of the effectiveness of the bank's compliance function. Turner and Associates, Inc. is prepared to provide a thorough analysis of the bank's compliance program through our compliance review services. Additionally, Turner and Associates, Inc. will identify sources of compliance problems and provide recommendations for overcoming these problems through our compliance audit services. Both the compliance review and the compliance audit services include a report to the board of directors highlighting the strengths and weaknesses of the compliance function identified during our engagement.

Lending Policy Review and Development

The lending policy is, with few exceptions, an accepted and indispensable part of the lending function. Its importance and content dictate the need to maintain a high standard of quality and a high degree of efficiency in its preparation. We believe that a lending policy should be written to provide information and support to the current lending structure, thus minimizing any change to established standardized procedures. Turner and Associates, Inc. is prepared to review and comment on the strengths and weaknesses of the bank's current lending policy or assist in the preparation or revision of the bank's proposed lending policy.

Managed Asset and Collection Department Support

Managed Asset Department

The managed asset or special asset department of a bank is considered the "damage control" area for lending. All known problem loans should be transferred to a team of specialists dedicated to protecting the assets of the bank. The department works with problem loan customers to increase the probability of repayment on active loans and to maximize the recovery of charged-off obligations. Depending on the size of the managed asset portfolio, community banks need to weigh the cost / benefits of employing full time personnel possessing the skills required to effectively work this portfolio. Turner and Associates, Inc. provides a cost-effective alternative to community banks by supplying experienced managed asset specialists if and when they are needed. Since the ten largest problem loan customers typically represent 90% of the problem loan balance, Turner and Associates, Inc. works with the bank's largest accounts relieving management of the time consuming interaction required to collect on these loans. Additionally or separately, Turner and Associates, Inc. can work as a "sounding board" for management by acting as the head of managed assets or merely an occasional advisor for problem loans.

Collection Department

The collection function in a community bank is a necessary ingredient to identifying potential problem loans before its too late. The collection department should work closely with the loan officers and the managed asset department as collection issues become apparent. Turner and Associates, Inc. assists community banks by designing a collection department that will effectively monitor past due accounts and proactively collect these accounts by placing timely phone calls and sending appropriately worded collection letters.

Loan Loss Reserve Analysis

The loan loss reserve analysis provides a community bank with a "snap shot" of the quality of its various lending products and estimates the reserve required for potential loan losses. This analysis requires a credit quality evaluation including: the gathering and evaluation of data, the summation of findings, and the presentation of findings and recommendations to management. Turner and Associates, Inc. is prepared to review the bank's current system and recommend changes when necessary or assist in the preparation of an analysis structure if one is not in place. We also stand ready to evaluate the loan loss reserve adequacy by evaluating the progress of the bank's support staff used to identify and collect on the bank's problem loans.

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